Capt. Steve's Bait and Tackle Online Store Policy
SHIPPING
Shipments are usually processed in 7 to 10 days. If shipping delays occur we will contact you with a projected shipping date.
Addional shipping charges apply for oversized items. Please contact us for more information on special shipping options.
Special Orders and faster deliveries are available upon request.
Standard shipping/handling charges apply for EACH address in Continental U.S.
Please call Customer Service for info on shipments to Alaska, Hawaii, Puerto Rico, Canada, overseas and for APO's.
CUSTOMER SERVICE
You may reach a customer service representative during our normal business hours by calling 757-336-0568 or 757-336-0569.
RETURNS & EXCHANGES
If you are not completely satisfied with your purchase, please contact Steve's Bait and Tackle within 30 days to exchange or return an item.
Our customer service numbers are 757-336-0568 or 757-336-0569.
Merchandise must be returned in original packaging and must include a copy of your bill.
Our policy allows for exchanging the item for another selection or buyers may recieve a refund of the purchase price.
Shipping charges are non-refundable.
Return to our Online Store.